We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page.
Who we are
Personal information submitted through this website is collected by The A.C.Y.P Centre limited / Park Farm Community Centre, a charity registered in England and Wales (no. 1122187) and company limited by guarantee (no. 6300278). Our registered address is 54 Kentmere Avenue, St Helens, Merseyside, WA11 7PG.
Park Farm Community Centre is the Data Controller who determines the purposes and means of processing personal data.
What we collect
We may collect the following information:
• your full name
• your contact details such as email address, phone number, street address, date of birth, gender, emergency contacts
• specific enquiry details
• your computer’s IP address / browser version / anonymous usage data.
Why we collect this information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• to be able to respond to your contact
• to provide services tailored to your needs
• notify of you of changes to our services
• plan projects, activities, and services
How long we keep this information
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information securely on our systems for as long as is necessary.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• if you have previously supplied personal data
• if you have previously agreed to us processing your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you have a complaint, you can contact the Information Commissioner’s Office (ICO) which is the data privacy supervisory authority in the UK.
Under the GDPR (the EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:
• Right of access – if you want to know if we are storing or processing any personal data about you, you can contact us to find out. If this is the case, you may find out what purpose it is being stored for and request a copy of your data by contacting us. Your data will be supplied as soon as is practical. There is no charge for making a request or for the electronic data file, but if the number and frequency of requests is unreasonable, we may charge an admin fee.
• Right to correction – if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
• Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.
• Right to object – if you no longer want us to process your data you can request this by contacting us.
• Right to complain – if you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).